Leadership Doesn’t Have to be Complicated
I was cleaning out some files this weekend when I came across a handout I received some time back. I had forgotten I kept it, stuffed away in a folder. The handout had been given by a presenter who was talking to …
The Best Way to Hire Talent [Video]
Dominantly successful businesses aren’t built by accident. They’re built by talented people. In this MindSet Insight our Founder, Dr. Kim Hoogeveen, lays out one often-overlooked element in the critical competition for talent. Transcript: A key objective for almost every client we work …
What is a MindSet? [Video]
We’re frequently asked, “What is a MindSet?” In this short video, Dr. Kim Hoogeveen, lays it all out. Transcript: Understandably, we sometimes are asked, “So what is a mindset?”. Well, obviously it’s the name of our company. But let me explain how …
Why Leaders Need Intellectual Humility
I want to mention a descriptive term that compliments several important MindSets we teach: intellectual humility. Those fortunate enough to have a good amount of this trait have an awareness of the limits of their knowledge. They recognize that our natural egocentrism …
Frequent Leadership Mistakes: A Chilling Tale
It’s dang cold out! This is not news to any of you in the Midwest – and it looks like it may stay chilly for a while longer. The frigid weather offered me an opportunity to see a good example of frequent …
6 Causes of Corporate Management Stupidity
When it comes to leading humans, companies and corporate management can do some stupid things. I don’t mean arguably wrong decisions – no, I mean flat-out stupid things. A true example: an employee takes a three day leave to attend to her …
Leadership Thoughts from Rome
I was recently offered a unique opportunity. A large multinational corporation – having almost 200,000 employees around the globe – gave me the opportunity to deliver a keynote speech about leadership at their global retreat for their top 80 leaders. The meeting …
How Chick-fil-A Exceeds at Customer Service
Any organization that strives to rise above the mediocre must have at least one key differentiator from its competition, especially in customer service. Great organizations will have several differentiators, and truly elite organizations will make sure every employee understands those differentiators and frequently …
Employee Success – The Simple Path
So you have a colleague, friend, significant other, or child who wants to be a big success. They want to rise to the top of their work environment – to be recognized as someone who is going someplace. What advice would you …
Healthy Company Culture: How You Can Help
A great work culture won’t just happen by chance. It requires two basic steps that seem so simple, but are often overlooked. First, the company or team must envision what a healthy culture will look like when it is fully built. Without …
