How to Manage Remote Employees
[Authored by: Kim Hoogeveen, PhD] Many business leaders are today facing a new challenge: how to effectively supervise and lead employees who are working from remote locations. Truth be told, this has been a vexing challenge for years, but now the number …
How to Work From Home: 9 Tips for Employees
[Authored by: Stevie Howard] Due to the current circumstances, many US workers are facing the challenge of working from home for the first time. For life-long office workers, working from home will feel like a major shift, but with the right approach …
Sales Best Practices – Making it Simple
[Authored by: Kim Hoogeveen, PhD] There are a LOT of books, blogs, and online training options that purport to help improve one’s ability to sell by focusing on sales best practices – and many of them are darn good. Many specify time-tested …
Do Better Than Dumb Luck
[Authored by: Brett Hoogeveen] Do you know what the best predictor is of whether or not a new employee in many large companies will find themselves having a terrific supervisor? Unfortunately, all too often the answer is dumb luck. Few companies have …
Feedback: The Magic Ratio
[Authored by: Blake Hoogeveen] Although providing feedback and correction is an important aspect of most supervisory relationships, neither leadership nor teaching is the art of criticism. With children, friends, or employees, feedback is most effective at a ratio of two positive comments …
Behavior: A Balance of Forces
[Authored by: Kim Hoogeveen, PhD] Daniel Kahneman is the only psychologist to have ever been awarded the Nobel Prize for his contribution to science. When asked what he believed to be one of the best ideas ever generated by psychology, he responded …
A Lost Wallet and Customer Service
[Authored by: Kim Hoogeveen, PhD] As I was walking out of the MindSet office a few weeks ago I noticed a wallet on the pavement out in the middle of our parking lot. I picked up the wallet and saw a California …
Shonna Dorsey to lead MindSet Workshops
[Authored by: Blake Hoogeveen] If you live in Greater Omaha, you may well know Shonna Dorsey. For our readers who join us from outside Omaha, here’s a nice bio and background. We are excited to announce that Shonna will be leading complimentary …
Less Accommodation for Lousy Leaders
[Authored by: Kim Hoogeveen, PhD] I recently presented a 3-hour leadership workshop to a small group of executives. I was covering the combination of MindSet’s seven principles of leadership and a topic we call “big mistakes leaders make.” When we took a …
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Leading Through Scary Times
[Authored by: Kim Hoogeveen, PhD] Humans react well to unexpected good events. We don’t, however, react well to unexpected bad events. When such bad events occur, fear is the emotion that results. At low to moderate levels, fear can stimulate action; at …