Go Fix It!
I have recently worked with an executive who needed to more clearly establish and enforce expected performance standards for the staff members she supervises. She made good progress, replacing her previously hazy thoughts with a sharp vision of what she expects. One …
Engaged Employees – Good Grief, Charlie Brown!
For the past 20 years or so, it has been all the rage for companies to claim that they have a workforce comprised of “engaged employees.” Now I suspect some of you are as tired of this topic – or at least …
Ode to the ‘Rag Kickers’
Over the past year, many of our client companies have experienced relatively smooth, steady success, while others have been on a rollercoaster ride of wins, losses, and frequent unexpected drops and turns. This contrast has reminded me of the wisdom of an …
Converting Cosmos: The Pride Factor
MindSet teaches the importance of assessing where your colleagues fall on the Cosmo versus Local continuum. A Cosmo is someone who ties their ego to their title or their profession. A Local, in contrast, ties their ego to the success of the …
Employee Recruitment & Retention: The Right Path Seldom Taken
Recruitment and retention of talent is a huge challenge today for most companies. There are no easy fixes, and some candor might be helpful. Nothing will help a company address this worker challenge more than having outstanding supervisors throughout your company. Nothing. …
Cultural Eyesight
My formative years coincided with the peak of the cold war in the sixties. It was a raucous time of great social unrest coupled with an ever-present awareness of the danger of nuclear annihilation. I can recall asking adults the following question: …
Ask Around
Some leaders fail to grasp the importance of opinion polling regarding how their team members are perceived. These leaders work from a premise that if they are happy with how their staff members are performing, then things are good…but such is not …
The Virtue of Impatience
The old bromide is that patience is a virtue – and at times that is obviously true. Leaders do indeed need to listen well, avoid knee-jerk reactions, and seldom make decisions fueled by anger. But it is also true that patience should …
Want the Full Employee Performance Picture?
Some leaders fail to grasp the importance of opinion polling regarding how their staff is perceived. These leaders work from a premise that if they are happy with how their staff members are performing, then things are good…but such is not necessarily …
What You Need to Know for Job Interview Success
When being considered for a job, there are two ways that you can be assured of an offer. Convince the decision maker that with you as an employee they will have more money at the end of the year. Convince the decision …