Survey Data Shows Higher Employee Morale
In the wake of the Covid-19 pandemic, MindSet offered a free survey to help organizations monitor employee morale during the COVID-19 crisis. The survey report has helped executives better navigate through what has been, for many, challenging times. With more than 30 …
The Magic Employee Feedback Ratio
Although providing employee feedback and correction is an important aspect of most supervisory relationships, neither leadership nor teaching is the art of criticism. With children, friends, or employees, feedback is most effective at a ratio of two positive comments for each that …
Followship: The Secret to Leadership Success
MindSet has long stressed the importance – and even the obligation – of leaders making a genuine commitment to the success of their employees, and we often challenge our clients to embrace the audacious goal of seeing to it that every employee …
How to Build a Phenomenal Mentorship Program [Video]
Mentorship is vital for helping any talented employee grow into a true star. However, without a well structured mentorship program the odds of that mentorship being impactful for the company are low. Today we tap into MindSet’s experience building successful programs to …
How to Build a Positive Culture [Video]
Building a positive culture is crucial for any company to succeed and it doesn’t have to be expensive! In this video Blake gives one tip any leader can use to start building a positive culture today – and all you need is …
How Chick-fil-A Exceeds at Customer Service
Any organization that strives to rise above the mediocre must have at least one key differentiator from its competition, especially in customer service. Great organizations will have several differentiators, and truly elite organizations will make sure every employee understands those differentiators and frequently …
MindSet Survey Trends to Be Aware of
We’ve been using our MindSet Survey with multiple clients and we have seen fascinating trend data – and some of it has big implications for leadership. Our uses 49 carefully crafted questions, supplemented by client specific queries, to provide cultural health indicators for …
Remembering Dr. Roger Fransecky
I know many smart people – and even a good number who are brilliant. I know far fewer who are wise. On July 5th, one of those rare, wise individuals passed away. Dr. Roger Fransecky was not really a friend – perhaps …
