Easing Employee Anxiety and Fears in the Workplace
Barbara Soderlin of the Omaha World Herald wrote a fitting story for the popular Halloween holiday. It focuses on work-related fears and employee anxiety that haunt adults year-round. MindSet was asked to comment on the national survey data that is featured in …
How Mindfulness Helps Your Business
I have noted a characteristic in many of the more creative people I know: mindfulness. These individuals have a propensity to see what most miss. They take note of things, perhaps small, but to them meaningful that most of us – absorbed …
Understanding Better Leadership Practices
An acquaintance recently came to me on the pretext of asking for advice. After a description of what can be boiled down to an unhealthy work culture, she finally paused to ask, “So, Kim, what would you do?” Feeling flattered that she …
Get Serious when Recruiting Talent
If a terrific 16 year old power forward, who lives in the most rural area of Mississippi, invited one of the ten most renowned college basketball coaches in the country to visit his family in their home on Christmas Eve, what do …
Getting to the Essence of Customer Satisfaction
Many companies that previously relied on detailed questionnaires to measure customer satisfaction learned from a guy named Fred Reichheld (who made his brilliant observation in 2003) that they really need only ask a single question to measure what they want to measure: …
Employee Growth: Pushing Past Resistance
MindSet encourages leaders to use their influence (and power!) to help employee growth in such a manner as to foster greater success both at work and in life. A lofty goal – one often not easily achieved. To promote employee growth, one …
Employee Performance: Creating A Winning Combination
Recently a Chick-fil-A opened up in my hometown of Bellevue – and I have quickly become a Raving Fan. Yes, the chicken sandwich is good – but it is not the food that has me so impressed. It is the remarkable employee performance …
Workplace Culture: Understanding the Business Launch
I recently met with a client at her office. As we walked from the reception area, another member of her executive team (a VP, I later found out) approached us and said, “Anne – did you get that email on the report …
Employee Performance: Dealing with Unspeakables
In the world of Harry Potter, Unspeakables refer to Ministry of Magic employees who work in the Department of Mysteries. Little is known about their workplace or the specific jobs done by these wizards or witches as employees of this Department are …
Dr. H’s Leadership Reading List
I’m often asked for recommendations as to what leadership reading books I believe are worthwhile for leaders. There are many that can be helpful in a given situation or provide you with a constructive general orientation toward leadership, for example Jim Collins …
