MindSet is a massive collection of leadership insights, tools, and techniques all created or assembled by MindSet founder, Dr. Kim Hoogeveen. Based on MindSet’s Seven Principles of Leadership®, this is the approach to leadership that resulted in QLI being recognized five-times as the #1 Best Place to Work in Omaha . . . and by a substantial margin.
Drawing from 235+ MindSets, this intellectual capital is used to offer first-rate leadership training programs (like Propel and our Leadership Series), including customized training for MindSet clients. MindSet also developed a Culture Survey for in-depth organizational assessment, and we offer consultation services for a wide range of organizational development initiatives.
Bottom line: MindSet is the ideal partner for companies that want to focus on the creation and protection of a culture that is strong enough to attract, build, motivate, and retain great talent.
How does Better Culture lead to Better Business?
The health and vitality of your work culture impacts your bottom line, and the dots are not all that hard to connect. A strong culture serves to attract and retain quality staff. High quality employees produce and deliver high quality products and services, turning your customers into raving fans. Those raving fans ensure that your company is recognized as a center of excellence, giving your company strong pricing power and ongoing opportunities for growth.
What does this look like in practice? Taking QLI as an example, a culture powered by MindSet leadership was able to:
- Reduce staff turnover to 1/4th of the industry average, lowering recruiting and training expenses
- Produce record-setting customer satisfaction ratings, as well as frequently create raving fans who enhanced our marketing efforts and effectiveness
- Create significant savings in worker’s compensation and other employee related expenses
- Build a center of excellence recognized nationally in its industry