How to Manage Remote Employees
Many business leaders today are facing a new challenge: how to effectively supervise and lead employees who are working from remote locations. Truth be told, this has been a vexing challenge for years, but now the number of supervisors facing this challenge …
How to Work From Home: 9 Tips for Employees
Due to the current circumstances, many US workers are facing the challenge of working from home for the first time. For life-long office workers, working from home will feel like a major shift, but with the right approach working from home can …
Leading Through Scary Times
Humans react well to unexpected good events. We don’t, however, react well to unexpected bad events. When such bad events occur, fear is the emotion that results. At low to moderate levels, fear can stimulate action; at higher levels it can be …
Sales Best Practices – Making it Simple
There are a LOT of books, blogs, and online training options that purport to help improve one’s ability to sell by focusing on sales best practices – and many of them are darn good. Many specify time-tested tactics and techniques that will …
Achieve Team Leadership with A Common Vision
Do you know what the best predictor is of whether or not a new employee in many large companies will find themselves having a terrific supervisor? Unfortunately, all too often the answer is dumb luck. Few companies have a genuine commitment to …
The Magic Employee Feedback Ratio
Although providing employee feedback and correction is an important aspect of most supervisory relationships, neither leadership nor teaching is the art of criticism. With children, friends, or employees, feedback is most effective at a ratio of two positive comments for each that …
Professional Development: Changing Your Behavior
Daniel Kahneman is the only psychologist to have ever been awarded the Nobel Prize for his contribution to science. When asked what he believed to be one of the best ideas ever generated by psychology, he responded with an insight that was …
Customer Service: Tale of the Lost Wallet
As I was walking out of the MindSet office a few weeks ago I noticed a wallet on the pavement out in the middle of our parking lot. I picked up the wallet and saw a California driver’s license with a picture …
Why You Need to Have Less Accommodation for Poor Leaders
I recently presented a 3-hour leadership workshop to a small group of executives. I was covering the combination of MindSet’s seven principles of leadership and a topic we call “big mistakes leaders make.” When we took a break after the first 90 …
YP Summit Negotiation Tactics [Video]
Blake and Brett spoke at the 2018 YP Summit on Negotiation Tactics – and explicitly discussed how anyone can save themselves $200,000 only by using words! If you want to develop additional professional and leadership skills like these, sign up for our …
